Post by : Mumtaaz
Qadiri
Photo: Oman News Agency
The Ministry of Heritage and Tourism in Oman held a special workshop called "Artificial Intelligence in Tourism Promotion". It was made for people working in hotels, travel companies, and tour operators. The aim was to help them understand how to use new technologies like artificial intelligence (AI) in their work.
Supporting Oman’s National Tourism Goals
This workshop was part of the government’s effort to grow and improve the tourism sector. Tourism is an important part of Oman’s economy. It also supports the country’s bigger plan called Oman Vision 2040. This plan wants Oman to become a modern, developed country, while still keeping its rich culture and heritage.
Learning About Artificial Intelligence
During the workshop, participants learned what artificial intelligence is and how it works. AI is a smart technology that helps people make better decisions using data. In tourism, AI can help staff understand what tourists like, create better marketing messages, and make services more personal.
Practical Training for Tourism Workers
The workshop focused on practical skills. The staff were taught how to use AI tools in their daily work. This included learning how to use computers to read customer feedback, find travel trends, and design better advertisements. The goal was to help them work smarter, not harder.
Showing Examples from Around the World
The workshop also showed examples of how other countries are using AI in tourism. This helped participants understand that AI is already helping many tourism businesses around the world. By learning from these examples, Oman’s tourism workers can bring the same ideas to their own workplaces.
Connecting AI with Oman’s Culture
The trainers explained how AI can be used to promote Oman’s unique culture and beauty. Oman is known for its mountains, deserts, beaches, and traditions. AI can help tell this story to the world. It can also help tourists learn more about Oman before they even visit.
Improving Marketing and Advertising Skills
The workshop helped people improve their marketing skills. With AI, they can create better advertisements for hotels, tours, and events. AI can show them which words, pictures, and videos work best. This helps them spend less money while reaching more people.
Ethical Use of Artificial Intelligence
One of the important parts of the training was learning how to use AI in a fair and honest way. This means protecting the personal information of tourists and being careful not to misuse data. The Ministry taught that technology should always be used with respect and responsibility.
Better Understanding of Tourist Needs
With AI tools, staff can learn what tourists want. AI can look at reviews, social media posts, and booking trends to find out what visitors like and don’t like. This helps hotels and travel companies improve their services. It also helps them make tourists feel welcome and happy.
Building a Skilled Tourism Workforce
The workshop was part of the Ministry’s goal to build a skilled and smart workforce in the tourism sector. Workers who understand new technology can give better service to visitors. They can also help Oman grow as a modern and respected tourist destination.
Preparing for the Future
AI is the future of many industries, including tourism. By learning about AI now, Oman’s tourism workers are getting ready for changes that are coming soon. This will help the tourism sector stay strong and successful in the years ahead.
Focusing on Oman’s Tourism Brand
The Ministry wants to make sure all marketing matches Oman’s tourism brand. A country’s brand is the special image it shares with the world. Oman’s brand includes its peaceful environment, kind people, and beautiful nature. AI can help share this message in the right way.
New Sustainability Training Coming Soon
The Ministry also announced a new training program that will start soon. This one will teach people how to make tourism more sustainable. Sustainable tourism means protecting nature and culture while still letting tourists enjoy them. This helps Oman stay beautiful for future generations.
Training Available Online for Easy Access
The new sustainability training will be offered through the Partner Support Platform. This is an online system that helps people learn new skills from anywhere. This makes it easier for hotel and travel staff to attend, even if they live far from big cities.
Connecting AI with Sustainable Tourism
AI can also help with sustainability. For example, AI can show which tourist sites are getting too crowded. It can also suggest better travel routes or times to avoid damage to natural places. This helps protect Oman’s environment while still welcoming visitors.
Helping Small Businesses Grow
Many small businesses work in tourism, such as guesthouses, tour guides, and craft sellers. With better training in AI and marketing, these small businesses can grow. They can reach more tourists and offer better experiences. This helps the local economy and supports families.
Oman Vision 2040 and Tourism
All of these efforts support Oman Vision 2040. This big plan includes goals for education, jobs, environment, and national pride. Tourism is an important part of this plan because it can create new jobs and bring more visitors to experience Omani culture.
Working Together for a Better Future
The Ministry of Heritage and Tourism is working together with hotels, travel agencies, and technology experts. Everyone is sharing ideas and learning from each other. This teamwork helps make Oman’s tourism sector smarter, stronger, and more prepared for the future.
Message from the Workshop
At the end of the workshop, the Ministry reminded everyone that tourism is not just about money. It is also about sharing culture, welcoming guests, and making them feel at home. With new tools like AI, tourism workers can do this job better than ever before.
The workshop on AI in tourism promotion helped workers in Oman learn how to use smart tools for better marketing and customer service. It supported Oman’s goals of building a modern, sustainable, and people-friendly tourism sector. With future training programs on the way, the country is moving in the right direction.
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